Frequently Asked Questions
Does Temptation Garden ship to countries outside the United States?
Currently Temptation Garden does not ship outside the United States.
Do you offer Free Shipping?
All orders over $69 are shipped to you free.
Free shipping is available to all qualifying Continental United States shipments only. We make every effort to ship all orders daily, however due to heavy order volume we are not always able to do so. Free Priority shipments do not mean they will arrive within 1-2 business days. Your order will be shipped as selected, however it may take 1-2 days for the order to arrive once it has left our facilities. There are no guarantees on shipping times, arrival dates or method of shipment with Free Shipping Options. We reserve the right to ship your order using whichever carrier we choose. Please note free shipping may not be used with any other offer, promotion, coupon or partner code unless explicitly outlined in said promotion or special offer.FREE STANDARD SHIPPING – Available to all qualifying orders of $69.00 and up excluding, tax, shipping or oversize shipment fees.
How is my order kept private and discreet?
All information given to Temptation Garden via electronic commerce, email or direct contact is kept secure and is not shared with anyone outside our organization. Order information is kept only for internal use and support issues. All orders purchased through Temptation Garden are billed to your credit card and shipped to you discreetly. The name that will appear on your credit card statement will be VISTA, LLC. Please make a note of this. All orders are shipped in discreet plain white or brown boxes or FedEx/UPS packages with absolutely no mention of the inside contents of the package. You will be provided a tracking number and updates via email and available online on our order tracking page. Your package will be shipped in a plain box or envelope without advertisements and will have the following return address:
Your package will have a return label of: EMART MEDIA
When does my order ship?
Orders are processed Monday through Friday excluding holidays. Weekend orders are processed on the following business day. We strive to ship orders received prior to noon EST the same day during business day. Some items may take longer to ship. Please allow up to 2 business days for order processing.
How do I return a defective or damaged product?
You may request a product return merchandise authorization (RMA) from Temptation Garden. If your item is defective or damaged we will instruct you what to do at this time. We CANNOT accept used or opened items for refund, only exchange for same or similar item. Unopened items with visible damage should be returned immediately for replacement.
Please send support request via our online email form.
Please see our full return policy
What type of payments does Temptation Garden accept?
Temptation Garden (VISTA,LLC) currently accepts Visa, Mastercard, and Discover Cards. You may also use your PayPal account to complete your order.
Do you offer military discounts?
Yes, we offer military discounts for military personnel and spouses that are not listed on the website. Please contact us at firstname.lastname@example.org for your discount code.